Contact Us

P.O. Box 5707
Tallahassee, FL 32314-5707

Phone: (850) 671-5164
Fax: (888) 542-1898

Office Hours:
Monday - Thursday, 8:30 a.m. - 5:00 p.m. EST

Friday - 8:30 a.m. - 12:00 p.m. EST

ASN’s business hours are 8:30 am – 5:30 pm EST, Monday through Thursday; and 8:30 am – 12:00 pm EST, Friday. Hotline support is available during ASN’s business hours, excluding holidays and any unplanned but necessary closures. When helping other customers, ASN will at times be unavailable to answer an incoming hotline call. Customers may leave a phone message or email ASN staff.  Monday through Thursday, most hotline inquiries are addressed immediately or within 24 hours. On Friday, most requests are addressed immediately or by close-of-business Monday.

ASN MEMBERS: your, exclusive toll-free number is displayed on the MEMBERS ONLY page of Please be sure you are logged-in as a member to view the toll-free number. It is for YOUR exclusive use as an ASN member... please do not distribute it! Use your the toll-free number to phone ASN for technical support or any other need you may have.



Executive Staff:

Kathleen Butler, Executive Director

Carly Hayes, Member Services Director

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P.O. Box 5707 Tallahassee, FL 32314 (850) 671-5164