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Refund/Return Policy

Refund/Return Policy

  1. Supply Purchases (exclusive of ASN Memberships and Online Courses):  Refunds are issued on a case by case basis. If incorrect or unintended products are ordered, all returns/exchanges must be preauthorized by an ASN staff member. Returned/exchanged products must be in their original condition upon return. ASN reserves the right to assess a damage fee for products returned not in their original condition. In the event you are not satisfied with your product(s), please contact ASN at (850) 671-5164.
  2. Purchase of an ASN online course is refundable only if the user does NOT proceed beyond the selected course’s Introduction page. By proceeding beyond the Introduction page, the user accepts delivery of the selected course and accepts responsibility for payment in full for the selected course.
  3. ASN Membership dues are non-refundable.
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